SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-7 Business days |
| Australia, New Zealand |
4-7 Business days |
| United Kingdom, Ireland |
3-7 Business days |
| Canada |
5-9 Business days |
| Europe |
4-9 Business days |
| Central & South America |
15-30 Business days |
| Asia |
15-30 Business days |
*This doesn’t include our 1-3 day (Most of the time 1 day) processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time then you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Borkut (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of borkut.com
*You can submit refund requests within 7 days of delivery. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within few days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A must for true Packer fans interested in a detailed comprehensive historical collection of interesting Packers trivia...it has made for an excellent gift for a few of my family and friends!
This was a gift. The best part is that it is available in PDF format so no don't have to wait for shipping. I was told by a person who is reading it that it is pretty awesome and tells you everything about Green Bay Packers. Hope this helps. Thanks.
I am reading this on my iPhone and it is probably the best book about Packers.
Anything written about the Pack is great. I can learn something new every day and this book is another example of more interesting facts.
My Dad is basically the biggest Packer fan ever and reads many books on his favorite team. He loved this one and it's a great book for Packers fans!
There were so many things that I had no clue of prior to buying this book. Thank you guys. Excellent book for Packers fans.
Great information about the Packers. Cool stuff to know. Love the cover. Nicely done.Great for the Packer fan.Can't wait to start doing the different things.
This book was a great hit. I bought one for my fiance and for my future father in law.
Purchased for my Grandson who is a strong fan since he could talk. He found it a very interesting read.
My boyfriend is super hard to buy for and loves the Packers. He isn't much of a book guy but he told me he can't wait to read this and actually thought it was cool
My husband just loves it! He is a huge Packers fan and really enjoys reading the history in the book. He still can't put the book down!
I think every Packers fan should buy this. What a great collection of different facts, stats and stories!
A good glass. ordering not the first time
Great book, the best thing is, it is in pdf format so no waiting time.
Packers always rocks!
Very good book!!!
Very pleased with the book content. Amazing research done by these guys. Thanks a lot guys.