SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-7 Business days |
| Australia, New Zealand |
4-7 Business days |
| United Kingdom, Ireland |
3-7 Business days |
| Canada |
5-9 Business days |
| Europe |
4-9 Business days |
| Central & South America |
15-30 Business days |
| Asia |
15-30 Business days |
*This doesn’t include our 1-3 day (Most of the time 1 day) processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time then you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Borkut (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of borkut.com
*You can submit refund requests within 7 days of delivery. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within few days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Easy to use, light, durable and gets all the good edible part of the pineapple. Done in a matter of seconds, literally. I can easily have an entire pineapple cut up and ready to eat in less than 30 seconds. Clean up is a breeze as well since the entirety of the outside of the pineapple is intact and can be tossed as one piece.
I just bought this a few days ago so I’ve only used it once but it worked GREAT! It’s sturdy, sharp, and easy to use. It will save me the expense of buying already sliced pineapple at a premium. :)
I have used this multiple times & it performs very well, is sturdy & well crafted. It cleans easily.
Delivered fast to Australia. This is my second purchase. I previously had this pineapple corer and didn’t realize how much I like it until I lost it in a move.
The quality of the product is great also fast delivery. The product is in very good condition and well packed. ⭐⭐⭐⭐⭐
Really liked this gadget.so easy to use and minimal mess on counter top.win win!
Excellent product experience. works amazing. perfect for grilling pineapple for burgers. get it!
Where has this been all my life? This gadget makes slicing fresh pineapple so easy! The entire pineapple is cored and sliced in under a minute. It is also very easy to clean.
Yet to try.
Bought this as a gift for my dad. He loves fresh pineapple but it takes so long to cut it up. This tool definitely gets the job done smoothly and in no time at all.
Fast delivery. Looking good quality product. Not used yet. Thanks.
Really good
It's more comfortable to peel the pineapple with this utensil.
My husband and I no long wait for the other person to peel the pineapple. This product is so easy to use. And you have a beautiful "shell" that you can use for a decoration for a party.
I've craved a lot of pineapples in my day, but I did that in less than 30 seconds. Couldn't be easier or more competent way to get it done. Very impressed with the quality and solid construction of the tool.
Perfect arrived sooner than expected.
Where has this been all my life. The first try, I had perfect success. Quick and easy to use.
This peeler is amazing.
I just love it. Worked exactly as described. It is fantastic and cleanup is a breeze. Cutting the pineapple is so fast and easy. Can't say enough about this product.
Thnx store i love it!
Conform to the description.
Works good!