We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse shipped by ePacket or EMS depending on the weight and size of the product.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 4-7 Business days |
Australia, New Zealand | 4-7 Business days |
United Kingdom, Ireland | 3-7 Business days |
Canada | 5-9 Business days |
Europe | 4-9 Business days |
Central & South America | 15-30 Business days |
Asia | 15-30 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 3 days, please contact us.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time then you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 7 days of delivery. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within few days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Went to Moscow 65 days
Very good store EVERYTHING came well as in the description, recommend this figment, five stars, effected, More ORDERS, Is very good seller encerio recommend the Attention Is good
Daughter very. pretty long travel. 4 weeks
Shipping fast. quality nice price.
Very happy, thank you
It took But just as in the description, very nice.
HANGING NOVEL it took a long time But it was worth responsible store recommend only that the seller asked ma communicated in English But I not domino
Thank you very much the store) came very quickly) but the condition is good)
it was a present for my daughter and she's so excited about it.she loves the necklace and I can't be other then satisfied ! thank you :D
Good as described
Very beautiful chain. as in the description))))))) I like it .....)))
Nice!
Hello. the order was 2,5 months, I opened a dispute and wrote letters I do not know why so long, usually order in 21-30 days by regular mail. all good high quality chain, beautiful kulonchik!!! I recommend the store! five stars! Hello. the order was 2.5 months, i already opened a dispute and wrote letters, don't know why this is taking so long, usually at 21-30 days later in the mail comes. all good, quality chain beautiful necklace!!! recommend seller! five stars!
All consistent with the description. the quality is good.
This very beautiful and quality nice although delayed in arriving But This very nice
Very happy with the figment, of quality nice, thank you :)
Very cute and beautiful gift my friend was happy :)
I thought that never He was to arrive. arrived many months later. the figment Is very cute
All come! excellent quality
Were 2 months. it is probably Russian Post delivers so long.
Excellent! many thanks!
nice! but sooooo long time to received!
Super-duper suspension! very nice. in the store for 200 rubles продовали minimum)
Beautiful
Rules, I only thought that there are magnets, they are fastened
The order did not come, but the money was returned without further ado. so 4 stars
When I opened the dispute after the expiry of the protection, the store simply ignored. chto regards goods, everything is fine
Suspension is very beautiful!!! quality super!!! although the st one but!-the order was made on October 11 Togliatti came on December 15... opened dispute, t. k. buyer protection period has expired. dealer sociable, kept silent...
Thank you very much the order went over a month. kulonchik good condition as in the picture))) very much))
fantastic
The store sends an order for 4 days. Moscow went almost a month from the date of payment. thrown in the mailbox, packed in a bag pupyrchatoy. Very cute kulonchiki made very carefully. ordered the children, so the size fits perfectly. Thank you for the goods!
Nice pendant, like a child. came for 1 month.
Quality is pretty. the order came surprisingly fast!
I liked the pendant. made akuratno. fits the description. thank you.
Cool
Very cute)
the amazing and beautiful and wonderful
Super satisfied came like what I ordered, just spent the day of delivery but arrived... super recommend ....
nice necklaces my daughter loves it, shared it with her best friend
The order was for a long time, thought to be large, generally liked
Accurate description, my daughter happy