SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-7 Business days |
| Australia, New Zealand |
4-7 Business days |
| United Kingdom, Ireland |
3-7 Business days |
| Canada |
5-9 Business days |
| Europe |
4-9 Business days |
| Central & South America |
15-30 Business days |
| Asia |
15-30 Business days |
*This doesn’t include our 1-3 day (Most of the time 1 day) processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time then you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Borkut (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of borkut.com
*You can submit refund requests within 7 days of delivery. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within few days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Is fully consistent with the description. a good thing. delivery one month.
Funny thing) нацедили spoon juice works fine. disassembled unscrew the cap pulvelizatora. goods came for 2 weeks in Tyumen
Really cool stuff ha kind of money! sprinkles perfectly!!! Thank you store!)
A good thing. spray finely. plastic does not smell. came quickly.
All cool. just not yet tested. but the material is plastic not good quality like in the picture
Delivery 20 days, all tseloe. in the not yet tried
Waited more than a month. but the product is excellent, is made qualitatively. I recommend the store.
Before the Vladimir region went about a month. there is a smell, but I think it will erode. the rod is plastic, tip silicone. in fact, is not used. looks nice defects were found.
An interesting thing for spraying lemon juice products! very convenient and useful thing in the kitchen, the fish sprinkle or salad! there are instructions how to use. not yet tried but I hope everything will be fine. fast delivery 25 days Track to track only in China. thank you store! I recommend!
Came a whole is not tried to look at all the great store thank you recommend seller
Moscow goods went 10 days packaging is good, ordered 2 pcs. one to give. reliable store!!)) rod hard plastic, and the skirt around the product soft. visited the Mandarin. all super!!)) put 5 + + + + +
Cool gadget for spraying fish. good quality quickly came thank you store!
Excellent Soup ordering is not the first time shop recommend, everything is fine.
Super comfortable! sprinkled skewers during cooking! excellent! I recommend!
Cool gadget))) in the not yet tried but the silicone pad in the form of terribly stinks (((I hope eventually erode the smell... the packaging instructions in Russian. the order went a very long time-more than three months apparently, guilty holidays ....
I ordered it on the 8th of March and received it on the 23rd of March. Very fast ! (2 weeks when living in France) Smells a little bit, but this is normal, and go away when washed. I still did not try it, but seems to work perfectly ! I strongly recommend.
Came quickly the quality is excellent. the smell of plastic. all class!!!!!
Purchase made 28 of February 2017.-goods received 21 March 2017. I am in Moscow. the product was well packed, no defects. actually I have not tried, but I think will work. since there are small holes, I hope that after using it will be easy to wash.
Cool stuff))) I recommend to all fans цитрусов))))
Super-fast delivery! everything fits the description.
Funny thing, not yet tried, but soon will try! all arranged!!!!
High quality thing. rod is from plastic, and the rim silicone. I liked this product. Booked 13.02.17, sent 15.02.17, I received 03.03.17 (I came much earlier, randomly picked up at the post office)
Goods come in 28 days in fact have not tried. all the whole quality did not seem bad.
Well I can not say very good sprinkles, but for the money, very much. came quickly, thank you store
Very very cool thing!!! everything works! just and brilliant!!! super funny money. vsem I advise you! summer will refuel salads. ♥♥♥
The order came very quickly, from the date of payment until the entire 26 days! the track is not tracked packed fine. thank you for the original product! want to surprise in the kitchen guests or friends-safely, order sprayer! very good and original thing!
Everything fits. very much. works well. I am delighted)
Is fully consistent with the photo. in fact have not tried. to Moscow about a month.
Has not yet had time to try the case. but to look at all should work) came in the past month
Excellent, came in a native package, works, wife is different dishes she likes.
Quality at altitude. Shipping to Moscow two weeks. I recommend store.
Cool thing, well sprays, delivery as usual month. all is well, everyone is happy! the store thank you!!!
Order to Izhevsk came less than a month. to look at everything fits, material quality is excellent. in fact not yet tested but I think the problems will not be. recommend the product and store.
Posting to the MoD was three weeks. Excellent comfortable thing. you can sprinkle lettuce or нарезаные apple juice lemon and they do not darken. Now you can not squeeze the juice dirtying your hands and sprinkle this пшикалкой carefully.
Funny thing received quickly. not yet used, will check. hope it works. thanks prodovtsu.
In my opinion useless thing. enough for a few zilch then citrus need to crush and wait a few minutes to juice скопился to the center of the fruit in the tank sprayer. manually juice squeeze of lemon can be much more than with this gadget. while you затратите less time and manipulation since the sprayer is not easy operation. I put 5 * for the very fast delivery and originality.
The order went to серпухова two weeks. ordering is already the second such things for juice only for mom. handy gadget. juice sprays fine. after screwing atomizer in lemon fruit itself need a little dent or ride on the table with some pressure. in a word, the inside скопился lemon juice. and then spraying horoshee. thanks to the store for a useful tool!!!
The quality is good, there is no smell. later I try to accomplish your goal.
In fact I did not try yet, but made with high quality and packed well. thank you!
Everything fits the description. the quality match too. not yet probavali in operation. then, can, I will unsubscribe.
Atomizer for fruit is very cool. came odorless and any defects. even there is a Russian language instruction! Thank store for efficiency and quality. the work has not yet tried.
Funny thing. vse rabotaet. juice sprinkles. it looks funny. posylka was about a month in St. Petersburg. foreign no odor
Went to Moscow last month. great product, everything works fine. thank you store, for a quality product! I recommend seller!!!
Lemon Squirtwoman coincides with the description, you can take. Excellent quality, performs its functions. The material is smooth plastic, a piece which presses the лимону-silicone. Packaging-sealed package. The store quickly sent (contact responsive) in кpыm reached 14 days (during the chinese new year). Track code track only when the parcel in the country of the sender. I can safely recommend this seller krasava!!! 5 stars deserved!
Everything is good! funny stuff, tselye. dostavka more than a month. in action have not tried
I waited five days a month. looks cool, and in fact not yet tried. let's hope that in fact it will be cool! the store thank you!!! I advise!!!
Goods went month. corresponds to the description. funny thing. love the кисляк, I will pshikat full food lemon. I had жида?) thank you. I recommend.
A great thing in the kitchen, very happy with the order, all as in the description. came for 24 days in the Stavropol region. I recommend store. the track is not monitored.
Excellent product. gregarious salesman. went 3 weeks. very quickly. I will order another)))