SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-7 Business days |
| Australia, New Zealand |
4-7 Business days |
| United Kingdom, Ireland |
3-7 Business days |
| Canada |
5-9 Business days |
| Europe |
4-9 Business days |
| Central & South America |
15-30 Business days |
| Asia |
15-30 Business days |
*This doesn’t include our 1-3 day (Most of the time 1 day) processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time then you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Borkut (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of borkut.com
*You can submit refund requests within 7 days of delivery. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within few days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Prodejce doporučuji. Ryché dodání. Děkuji.
fast shipping, no problems, good quality i like this item
Came quickly. the quality is good, thank you!
Everything is fine. This product fits the description. Good store
For кришок great 1-3л ємностей pіdhodit shits as well as good rіch. dyakuyu!
Even home закатаные opens cans manually. strong thing. fast delivery 3 weeks to Ukraine.
Product quality, the track number is tracked Book with this store
28.02.2017 ordered for 177 rubles. the track issued the same day, received 04.04.2017. very high quality made thing can open it became easier but the ergonomics is not thought out. was missing one more hands. keep two hands opener either, but then there is nothing to keep the jar any one hand on the bank the second-twists opener. despite my rather big hands one hand to cope with bottle opener-very difficult. so decide for yourself. the store no complaints.
Well done a great cover standard can not fit only a little, type of mustard baby food.
The quality is good. but not suitable for all sizes of covers. the photo shows.
Everything is fine, the order was 25 days. The workmanship is good, inside the rubber layer, the cover clings well. But there is one thing) For our standard covers this bottle opener small the large hole barely worn on the cover crumples 3-liter jar and when you open the cover) If it was the size of our caps it's prices would not have been) Thank you store.
the product is bigger than I expected. the rubber provides a good grip
Bottle of good quality, but not yet fully understood useful or useless thing... a couple of times tried to open cans and did not work. had the old air knife under the cover of the launch to loosen the vacuum. after using this jammed tin lid openers in those places where the most strong it pressed (shown in the last photo). the store no complaints, maybe it's me something does not work. but most likely this device is useless...
Wonderful things in the Store ,the color is fix very well to my kitchen color ! Fast & quickly delivery shipping also. My favorite kitchen accessories shop very good quality perfect things ♡ & i will buy more things in Your store Thankful for your nice response and nice service. I recommend it the Store or the things & the store to. Thankful for your Good service
A good thing, but fuck. Th is not for Russia, our covers. a little can be open and the screw 0,5 0,7 Lecho or jam-open only a man with normal paw (although for the legs this crap is not needed). women's hand vryatli something will be open. I certainly pulled it on the jar, but I think is not it in the stretch. thought it would break.
A great opener for the screw caps! Order reached 28 days before the Omsk region, although the track is not tracked by Russia! I recommend this store.
Not very convenient to open the hand does not handle and in general opens well
Spasibki for good opener. order a second time, who tries to process is very like convenient. store recommend to everyone.
Came for 25 days to Krasnodar. unfortunately the most popular cover a little (((
I did not try, but the quality is good. I am happy that скупилась in this store. Shipping relatively fast. all is well packed, as requested. I advise. be sure to buy more. thank you. I advise him more соусницы, bright and comfortable and thermometers are cool.
Goods come in time. the quality is good, copes with his work. thank you store.
Pleasant to the touch, quite large. Delivery in less than a month